Refund & Returns

Every Slade Archive item is printed and made to order by our fulfillment partner after you place your order. Because of that, we don't accept returns or exchanges for size, fit, color, or change of mind. Please check the size guide on each product page before ordering.

If your order arrives damaged, misprinted, defective, or isn't what you ordered, email us within 7 days of delivery. Include your order number, a short description, and photos of the item and the issue.

Once the claim is approved, we'll send a free replacement, or a refund if a replacement isn't possible. If the item needs to be sent back, we'll provide instructions.

If tracking shows no movement or your order hasn't arrived, contact us within 7 days of the estimated delivery date and we'll open an investigation with the carrier.

Please make sure your shipping address is complete and correct at checkout. Orders returned because of an incorrect, incomplete, or undeliverable address can be reshipped once you send a corrected address, with the reshipping cost covered by you. Returned packages are held for up to 30 days, after which they can no longer be reshipped.

Approved refunds are issued to your original payment method within 5 to 7 business days. Shipping charges are non-refundable unless the error was ours.

Nothing in this policy limits any rights you have under the consumer laws of your country.

For all order, return, and refund inquiries: sladearchiveinfo@gmail.com